Privacy Policy
Privacy Statement: Senkron Energy Digital Services B.V.
Date: Tuesday 12.05.2026
Who Is Responsible for Processing Personal Data?
This is the privacy statement of Senkron Energy Digital Services B.V. (hereinafter: Senkron Digital) and Enerjisa Enerji Üretim AŞ (parent company of Senkron Digital, hereinafter: ESA).
Senkron Digital provides digital services in the energy sector, with a goal of empowering a sustainable future through innovative energy solutions. ESA is the shareholder, located in Istanbul, and provides the IT infrastructure for Senkron Digital.
Senkron Digital and ESA attach great importance to privacy and the protection of personal data. This privacy statement describes how we handle personal data and the rights you, as a data subject, have. All personal data is collected, processed, and secured in accordance with the General Data Protection Regulation ("GDPR"). Senkron Digital and ESA are joint controllers for the processing operations listed below.
How Can You Contact Us?
For questions or comments about the processing of personal data by Senkron Digital and ESA, the primary contact point is Senkron Digital. You can contact us at info@senkrondigital.com.
From Whom Do We Process Personal Data?
We process personal data of persons we directly or indirectly wish to contact, have contact with or have had contact with. Examples include our customers, prospective customers, their representatives, people associated with companies with which we have, have had, or wish to have a relationship, including suppliers, and anyone who expresses interest in our services.
What Personal Data Do We Process?
Below is an overview of the categories of personal data we process:
Categories of personal data | Examples |
|---|---|
Identifying data and contact details | First name and surname of the representative, Telephone number, E-mail address, Country information, Company information |
Correspondence, conversation recordings and chat recordings | (E-mail) correspondence, Messages you send us via social media, Recordings of conversations |
Data that says something about the use of our website, online user environment and social media |
|
Public messages about Senkron Digital you leave on the internet | Messages on social media, Reviews |
Where Do We Get Your Personal Data?
We receive most of the information because you provide it to us, for example when you create an account with us, because you enter your details on our website/online user environment or because you communicate with us.
We also place cookies that allow us to collect information about your visit to our website and online user environment. You can find more information about this in our Cookie Policy | Senkron Digital.
If you follow Senkron Digital on social media or communicate with or about Senkron Digital, we may have access to some of your public profile information. If you share information about Senkron Digital via social media, your data may become visible on those social media. Senkron Digital also follows social media channels and may access data about you on social media.
For What Purposes Are Your Personal Data Processed and On What Basis?
Purpose & legal basis | Examples |
|---|---|
To be able to enter into a relationship and an agreement with you | To register you as a (B2B) customer, To create an account for the use of Senkron Digital’s SaaS products, To respond to the messages you send us, To record the agreements made, To process and record the data provided by you via our online user environment and, for example, via e-mail |
In order to perform agreements and contracts | To maintain contact with you |
For the development and improvement of products and services | To have a good overview of our customers and their relations, To conduct internal audits and investigations |
For relationship management, promotional and marketing purposes | To inform you about a product that may be of interest to you, or a change to your existing product(s). The main purposes of using cookies on our website are listed below
|
To combat fraud | To comply with legal obligations, your personal data may also be passed on to third parties |
To protect the position of Senkron Digital and third parties | To protect intellectual property rights |
To ensure the security and stability of IT systems | To monitor IT systems, To carry out internal audits and investigations |
To enter into agreements with suppliers and other partners | To maintain contact with you |
To Whom Do We Provide Personal Data?
Insofar as personal data are exchanged between the companies within the Enerjisa Üretim Santralleri A.Ş. group, this is done on the basis of ESA and Senkron Digital’s legitimate business interest in order to conduct an efficient and responsible business.
Senkron Digital and ESA may use the services of third parties to process your data in accordance with this privacy statement. These parties act as processors for Senkron Digital and/or ESA and we will ensure that these parties provide adequate safeguards with respect to technical and organizational security measures. Third parties acting as processors for Senkron Digital and/or ESA have entered into a processor agreement which includes that they will only process data on behalf of Senkron Digital and/or ESA.
Your data will also be passed on to other parties outside Senkron Digital and/or ESA if we are legally obliged to do so, such as supervisory authorities, because we have to perform an agreement with you or if this is necessary to fulfil the agreements with you. In addition, we will also provide your details to other parties we need as part of our services.
Do We Transfer Personal Data to Other Countries?
Senkron Digital and ESA may use the services of third parties to process your data in accordance with this privacy statement. These parties may be located outside the European Economic Area (EEA).
Your personal data will only be stored or processed outside the EEA by us or by third parties engaged if this is in accordance with the applicable regulations for the transfer of personal data to countries outside the EEA. This means that we will only transfer your personal data outside the EEA if the European Commission has decided that the third country in question ensures an adequate level of protection, or if other appropriate safeguards are put in place.
How Long Do We Retain Your Data?
Your data will not be retained longer than we need it for the purposes for which it is collected or processed. Senkron Digital and ESA have different retention periods depending on the purpose and category of data. If we no longer need the data for the purposes described above, we can still retain the data for archiving, legal proceedings, or research purposes.
What Happens in the Event of Transfer of the Business?
In the future, one or more parts or assets of Senkron Digital may be transferred to a third party or Senkron Digital may merge with a third party. In that case, your personal information may be transferred to that third party. Senkron Digital will notify you in advance in such a case.
What Are Your Rights?
You have a number of rights with regard to the processing of your data. If you would like more information about this or would like to exercise one of these rights, please send an e-mail to info@senkrondigital.com.
Right to withdraw your consent: if we have requested your consent for a particular processing of your personal data;
Right of access;
Right of rectification: if personal data is incorrect or incomplete;
Right of erasure: if personal data is irrelevant to the purpose for which it was collected, if consent has been withdrawn, if you object to a processing of personal data based on a legitimate interest or if the processing of personal data is unlawful;
Right to restrict processing: if you dispute the accuracy of personal data processed Senkron Digital, or if you have objected to the processing of personal data by Senkron Digital;
Right to data portability;
Right to object to processing or direct marketing: You have the right to object to the processing of your data within the framework of our legitimate interest. We will then make a new assessment to determine whether your data may no longer be used. You can also specifically object to the use of your data for direct marketing;
Right of objection and human intervention: in case of automatic decisions;
Right to complain: This can be submitted to the Senkron Digital via info@senkrondigital.com or to the Personal Data Authority.
How Do We Protect Your Personal Data?
We take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration of personal data. Only persons who need access to your data in view of their function can access it. All of these persons have a duty of confidentiality.
Changes
We may change our privacy statement from time to time. This may happen, for example, if there are new data processing operations or in connection with changes in regulations or technological developments. If there are substantial changes to this privacy statement, we will notify you. If necessary, we will ask for your permission for a modified or new processing.